Case Studies

Thrifty Foods

Thriving grocery chain partners with STJ Retail to increase operational efficiency and provide a single point of contact for store systems.
Thrifty Foods had a number of solution providers involved in servicing their store environment and the management of these vendors had become so complex that is was distracting them from their core business. Thrifty Foods needed a partner that could act as the single point of contact for all store systems, manage vendor relationships and take ownership of any issues from identification through to resolution.


Department and specialty store chain turns to STJ Retail to solve 4690 store systems challenges.
In August 2002 Gottschalks embarked on a $6 Million plan to upgrade their outdated IBM 4680 store systems. After a thorough evaluation of many alternatives, Gottschalks determined that they would migrate to the latest IBM stores systems platform. Although the environment was staged and tested in their labs, severe problems occurred during the implementation of the first pilot store.